Yes! MyClinic is HIPAA compliant and all staff have undergoing training to make sure our product remains compliant.
Here at MyClinic we take security and information governance seriously. We want to ensure that the right clinician can communicate with the right patient at the right time, safely, and securely. We act as a Data Processor for you, the Data Controller, when you are consulting with your patients using our service.
All communication between the patient's browser, MyClinic’s service, and the clinicians’ browser is transmitted over an encrypted connection. In addition, our video service will always attempt to create a ‘peer-to-peer’ connection between the clinician and the patient first. In a small number of cases where this is not possible (due to firewall restrictions) the encrypted traffic is relayed through relay servers based on the region the clinician is in or has selected.